United States
Currency
Orders shipping to the USA will be charged in USD$.
Shipping for DVD and Book Orders (Does Not Include Equipment and Teacher Training Materials)
All orders will be delivered within 7-10 business days.*
Free shipping on orders of $70 or more (excluding Equipment and/or Teacher Training Materials) and orders shipping to US Territories or APO addresses).*
Orders under $70 will be charged a flat shipping rate of $7.*
*Orders shipping to Alaska or Hawaii or APO addresses will ship from within the United States and be charged the actual price of postage calculated at checkout.
Your DVD or Book order will ship from within the United States so that you will not be subject to customs or duty fees. Orders are shipped via USPS or FedEx (depending on the quickest and cheapest rate for your order & address).*
You will be emailed a tracking number as soon as your order leaves our warehouse.
Shipping too expensive? Check out our online streaming platform at https://www.essentricstv.com/.
Shipping for Equipment and Teacher Training Material Orders
All orders will be delivered within 7-10 business days* unless otherwise specified
All orders containing Equipment and/or Teacher Training Material will be subject to a flat shipping rate of $12 regardless of the total order value.*
*Orders shipping to Alaska or Hawaii or APO addresses will ship from within the United States and be charged the actual price of postage calculated at checkout.
You will be emailed a tracking number as soon as your order leaves our warehouse.
Order Cancellations
Orders are transmitted to our warehouse immediately after payment. Once an order has been submitted to the warehouse, no modifications can be applied.
Address Modifications
A valid shipping address must be provided at the time of the purchase. If the shipping address provided at the time of the purchase is incorrect and/or a package is unclaimed, additional shipping fees will apply. All customers who have a package that must be re-delivered will be charged additional shipping fees.
If you’ve made a mistake in your address, please notify us immediately at our toll free number: 877-828-7930 or by email at info@essentrics.com.
International
Currency
International orders (outside of USA and Canada) will be charged in USD$.
Shipping
All orders will be delivered within 7-14 business days.**
You will be charged the actual price of postage to ship from our warehouse. This rate is calculated at checkout based on your address, the contents of your order, and the fastest and cheapest shipping option for you.**
**International orders may be subject to additional customs, duties, or taxes. These charges will be applied in addition to any shipping and handling fees that we have charged you. These additional fees will be determined by the destination countries Customs Officers at point of entry into the country and are usually required to be paid upon delivery. Charges are based on the value of the merchandise and are usually less than sales tax. It is the customer's responsibility to pay these charges if deemed necessary.
You will be emailed a tracking number as soon as your order is shipped.
Having Trouble Checking Out? Certain shipping destinations may face issues during checkout. If you're having trouble checking out but still want to process your order please email us at info@essentrics.com with your shipping address and what you wish to order - we will be happy to assist you. We highly recommend Essentrics TV for our international customers.
Shipping too expensive? Check out our online streaming platform at https://www.essentricstv.com/.
Order Cancellation
Orders are transmitted to our warehouse immediately after payment. Once an order has been submitted to the warehouse, no modifications can be applied.
Address Modifications
A valid shipping address must be provided at the time of the purchase. If the shipping address provided at the time of the purchase is incorrect and/or a package is unclaimed, additional shipping fees will apply. All customers who have a package that must be re-delivered will be charged additional shipping fees.
If you’ve made a mistake in your address, please notify us immediately at out toll free number: 877-828-7930 or by email at info@essentrics.com.